Here you can find answers to common questions regarding the usage of your account with El Paso Hosting . If you have a question which you cannot find answered here, please send e-mail to support@elpasohosting.com .

Available Topics

1. Getting Started
   1. How do I login to the system?
   2. How do I connect with FTP?
   3. How do I connect with Telnet?
   4. How do I change my password?
   5. Where do I put my files to make them visible on the Web?
   6. What is my URL?
   7. How do I change my personal information?
2. Troubleshooting
   1. I can't login to my account!
   2. I uploaded files, but my Web site is still empty!
   3. My Domain name won't resolve!
   4. My imagemap just returns "Server Error"!
   5. When I try to run a CGI script, I get "Server Error" or "Permission Denied"!
   6. When I try to run a CGI script, I get "Method Not Implemented"!
   7. When I try to run a CGI script, I see the contents of the script!
   8. When I try to show the contents of a script, it runs as CGI instead!
   9. I transferred my account from another provider, and some things don't work anymore!
3. CGI
   1. Can I use CGI programs?
   2. What CGI scripts are available on the system?
   3. How do I reference scripts in the system CGI directory?
   4. Where do I put my custom CGI programs?
   5. How do I see the errors from CGI programs?
4. SSI
   1. Can I use SSI commands?
   2. What SSI commands are available?
5. Mail and POP Access
   1. How can I use POP to access my mailbox?
   2. How do I access additional mailboxes at my domain?
   3. How do I change the password on a Virtual POP Mailbox?
   4. Where can I get a POP mailreader for my system?
   5. What mailreaders are available via Telnet?
   6. How can I change the From address on my outgoing e-mail?
6. Web Server
   1. Where do I find my access logs?
   2. How do I add a new MIME type?
   3. How do I prevent remote users from getting a directory listing in my site?
7. Miscellaneous
   1. Where can I find Perl, and which versions are available?
   2. Where can I find sendmail?
   3. Where can I find other programs?

Return to Support Index